Case Study 1
Aged Care Provider with 4,500+ Roles
An aged care organisation was manually managing PDs and Award classifications across 70+ facilities, with over 4,500 active roles. Each time a vacancy arose, managers would locate an outdated PD stored in shared drives, attempt to manually reclassify it under the SCHADS award, and seek internal approvals through multiple email chains. The process took anywhere from 3–5 hours per role, often resulting in misclassifications, inconsistent language, and version control issues.
When they adopted Humello, the transformation was immediate. PDs are now created and classified within 15 minutes, with auto suggestions for levels like 3.1 vs 3.2 based on work value and responsibilities. The downstream impact was significant: pay band alignment, competency tagging, and recruiting questions are now synchronised instantly. Over the pilot period, the HR team estimated that for their organisation, they could save more than 1,000 hours, avoid multiple BOOT test escalations, and improve internal stakeholder confidence in HR's rigour and compliance.
Case Study 2
Global Tech Company Without a Classification Framework
A growing tech firm operating across Australia, Singapore, and the US had no consistent job levelling or classification system across its six business units. Titles were inconsistent, PDs were often copy-pasted, and benchmarking to salary surveys was done manually by HRBPs, resulting in pay discrepancies and limited mobility across geographies.
Humello stepped in to build a tailored six-level internal classification framework, working closely with HR and Finance to reflect role complexity, decision-making scope, and reporting layers. We then used our AI engine to review, rewrite, and reclassify over 200 roles, aligning them to relevant salary survey benchmarks.
As a result, the organisation now has a unified framework powering its promotion decisions, career pathways, and compensation bands. External consultant spends dropped by over 60%, and feedback from executives was that they could now see clearly how roles compared across teams and markets. The platform continues to help the HR team maintain structural integrity as roles evolve.
Case Study 3: NFP in Community Services
A not-for-profit community services organisation with 300 staff was struggling to classify roles under the SCHADS Award. Their HR team relied on Excel trackers and unstructured Word documents to manage PDs. During each restructure or new program launch, roles would be created manually, Award levels debated internally, and BOOT test readiness left to the last minute.
We implemented Humello across their key departments, configuring the platform to suggest SCHADS classifications and embed compliant PD content linked to the Award's functional descriptors. Within three months, the team had transitioned away from templates and was generating ready-to-review, award-aligned PDs in minutes.
They could now update PDs during a recent restructure without external consultants, and ensure BOOT test preparation is handled proactively—not reactively. The system also helps the executive team see how pay, capability, and structure align, driving better decision-making at board level.