FAQs

  • Humello helps HR teams map roles to the right award, classification level, internal HR frameworks, and pay levels. It also generates Position Descriptions and aligns them with KPIs, competencies, and recruiting tools.

  • ChatGPT can generate text but it lacks structure, compliance logic, and framework awareness. Humello is purpose-built for HR, backed by award data, and delivers consistent, traceable outputs.

  • Yes — we cover all major Modern Awards and keep our database up to date with Fair Work changes. Award updates and pay updates are reflected automatically.

  • Absolutely. Humello can help you create a tailored internal framework if needed. You don’t have to come in fully structured—we meet you where you are.

  • We use structured logic developed by experienced HR consultants, not just keyword matching. Outputs are consistent, auditable, and regularly reviewed. Our tool is constantly learning and with each assessment, it considers the feedback to improve its performance.

  • Yes. Our system provides award-aligned PDs and classification reasoning that speeds up BOOT documentation and audit preparation. We support organisations through customised consulting and ensure your BOOT test is compliant, repeatable and real-time.

  • Humello tracks roles—not just incumbents—so when responsibilities shift, downstream KPIs, pay bands, and competencies can be updated with a few clicks. This is one of the biggest differentiators against HRIS.

  • Our award mapping is Australia-specific, but for international teams, we support salary survey mapping and internal job level alignment.

  • Yes. We provide support to set up your framework, review tricky roles, and guide rollout—especially during restructures or classification overhauls.

  • You can! We offer no-login sandbox tools so you can see the power of Humello with no obligation. For the first month, we are offering free testing and all we ask for - your candid feedback.

  • All Humello data is securely hosted in Australian-based servers compliant with local privacy laws and enterprise-grade security standards. No data gets saved on our servers. For enterprise users, we can also deploy Humello on your servers.

  • No. Your organisation’s data is private and is never used to train external or public AI models. We prioritise confidentiality and control.

  • We use encryption at rest and in transit, role-based access controls, and regular security audits. Admins have control over who can view, edit, or export data.

  • Yes. We comply with the Australian Privacy Act, GDPR (for international clients), and best practices around data protection and storage.